Last Updated: June 24, 2026

Boca Cryo respects your privacy. This Privacy Policy explains how Boca Cryo collects, uses, shares, and protects information when you visit our website, contact us, book services, sign up for marketing communications, or interact with us online.

By using our website or providing your information to Boca Cryo, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Appointment or service information
• Billing or transaction information
• Messages or inquiries submitted through our website
• Marketing preferences
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the website
• Referring website
• Cookies and tracking data
• Website interaction and conversion data

How We Use Your Information

Boca Cryo may use your information to:

• Provide and manage our services
• Schedule or confirm appointments
• Respond to questions or requests
• Send service updates and reminders
• Send marketing emails or text messages if you opt in
• Share promotions, special offers, wellness updates, and event information
• Improve our website, services, and customer experience
• Analyze website performance and marketing effectiveness
• Prevent fraud, protect our business, and comply with legal obligations

Email Marketing

If you provide your email address or subscribe to Boca Cryo marketing communications, we may send you emails about services, promotions, wellness updates, events, special offers, and other Boca Cryo news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to appointments, transactions, account activity, or service-related communications.

SMS/Text Message Marketing

By providing your phone number and opting in to receive text messages from Boca Cryo, you consent to receive recurring marketing and informational text messages from Boca Cryo. These messages may include promotions, special offers, wellness updates, appointment-related updates, reminders, and cart or booking reminders where applicable.

Consent to receive text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any text message from Boca Cryo. For help, reply HELP or contact Boca Cryo directly.

Boca Cryo may use automated technology to send text messages to the phone number you provide.

Abandoned Cart and Booking Reminder Text Messages

Boca Cryo’s website may use cookies, tracking pixels, plugins, and similar technologies to understand how visitors interact with our website. This may include tracking whether a visitor has viewed a service, started a checkout, submitted partial information, abandoned a cart, or left a booking process before completing it.

If you have opted in to receive text messages from Boca Cryo, this information may be used to send cart reminder, booking reminder, or follow-up text messages.

Text Message Data Sharing

Boca Cryo does not sell or share text messaging opt-in data or text messaging consent with non-affiliated third parties for their own marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help Boca Cryo deliver text messages, manage messaging programs, provide customer support, or operate our business.

How We Share Information

Boca Cryo may share information with trusted service providers that help us operate our business, including:

• Website hosting providers
• Email and SMS marketing platforms
• Booking or scheduling platforms
• Payment processors
• Analytics providers
• Advertising platforms
• Customer support tools
• Technology and security providers

These service providers may only use information as needed to provide services to Boca Cryo.

We may also share information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer such as a merger, sale, or reorganization.

Cookies and Tracking Technologies

Boca Cryo may use cookies, pixels, tags, plugins, and similar tracking technologies to improve the website experience, understand website activity, measure marketing performance, remember preferences, and deliver relevant ads or offers.

These technologies may collect information about your device, browser, website activity, and interactions with our marketing.

You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Advertising and Analytics

We may use third-party platforms such as Google, Meta, Klaviyo, or similar providers to help measure website activity, deliver marketing, and understand how visitors interact with Boca Cryo online.

These platforms may use cookies or similar technologies to collect information about your activity on our website and other websites.

Location-Based Information

Boca Cryo may collect general location information, such as city, state, region, or approximate location based on IP address, to understand website traffic, improve marketing, and provide relevant local information.

Unless clearly disclosed and permitted by you, Boca Cryo does not collect precise GPS location through the website.

Payments

If you make a purchase or payment, payment information may be processed by a third-party payment processor. Boca Cryo does not store full credit card numbers on our website.

Payment processors may collect and process your payment information according to their own privacy policies and security practices.

Data Retention

Boca Cryo keeps personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

• Unsubscribe from marketing emails by clicking the unsubscribe link in our emails
• Opt out of text messages by replying STOP
• Request help with text messages by replying HELP
• Disable cookies through your browser settings
• Contact us to update, correct, or request deletion of your information

Children’s Privacy

Boca Cryo’s website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our website may contain links to third-party websites. Boca Cryo is not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Privacy Policy

Boca Cryo may update this Privacy Policy from time to time. When we update the policy, we will revise the “Last Updated” date above. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how Boca Cryo handles your information, please contact us:

Boca Cryo™
Website: bocacryo.com
Phone: 561-717-4402
Email: info@bocacryo.com
Address: 190 Glades Road, Suite C
 Boca Raton, FL 33432